You are :
A tourist or a student in Portugal
If you are staying less than 6 month, you may be able to claim your medical expenses to your social security or your health insurance back home. If you have travel insurance, be aware that it usually covers emergency conditions. That means, a condition that impacts your travel.
We anyway recommend to contact the health or travel insurance before incurring important expenses, and to keep a copy of every documents.
Expats / residents with private insurance
Please find below the insurances with whom we have an agreement and its benefits. Cashless service and reimbursement usually depends on the insurance policy. It can be useful to contact its insurance provider ahead in order to understand the reimbursement conditions.
If your insurance is not in our list, we would be happy to get in contact with them, with your support, to discuss a possible agreement.
Expats / residents without private insurance
You will pay for your medical expenses. However, we will be happy to refer you to health insurance providers.
When subscribing to a Portuguese insurance, it is possible to :
- get treated in this insurance’s network, there is usually a self-pay part, set by the insurer according to the patient’s insurance policy.
- get treated outside the network, the patient pays the full amount of the consultation and sends his documents (invoices, prescription, proof of payment) for a reimbursement request.
Médis is a portuguese private insurance company
If you are insured by Médis and go for a consultation in their network, you will get fixed consultation fees. There is, however, a self-pay part that varies according to the insurance policy.
At the Alegria medical centre, only general medicine is covered by Médis. The price of a consultation is set at 30€, the self-pay part can be full (30€) or partial depending on the insurance contract. Outside the network, the patient advances the full cost and submits a claim for reimbursement. For patients who have subscribed to options 1, 2 and 3, the amount of reimbursement is 35% of the total.Learn more about Médis
Medicare is a portuguese health plan
This means that it offers discounts on consultations and examinations but does not cover health expenses such as admission, outpatient care, dentistry, childbirth, treatment abroad and serious illness.
At the Alegria Medical Centre, Medicare covers general medicine. The price of a consultation is set at 35€, which is paid in full by the patient.Learn more about Medicare
In the case of international insurance,
- There is an agreement between the Alegria Medical Centre and the insurance company. Payment facilities can then be arranged.
- Either the insurance company includes Alegria medical centre in its preferred network, which implies that the insurance company accepts the rates and therefore the reimbursements.
Eugen international is an insurance broker dedicated to expats
They aim to simplify access to health care by offering a doctor locator service and an online payment system without advance payment.
On the Eugen app, you’ll find your doctor, you are informed of the cost of the consultation and the possible remaining costs. After the consultation, and when a QR code is validated, the transaction is made directly between Eugen, the Alegria medical centre, and you (in case of remaining expenses).
No more paperwork, no more documents to send for reimbursement, with Eugen, everything is processed in a few clicks.
Learn more about Eugen
Euro-center is a 24/7 Medical assistance
But also a claims manager that operates for multiple insurances. Among them ACS, Ergo travel insurance, Europeiske…
If your insurance is managed by Euro-center, and you need to see a doctor in Lisbon, contact them to obtain a payment guarantee (GOP). In this way, no costs will be incurred and the transaction will be made directly between Euro-center and the Alegria medical centre.Learn more about Euro-Center
April international is an international health insurance
The medical centre is part of April International’s preferred network, which implies that April approve Alegria Medical centre’s rates and therefore the reimbursements, however no payment facilities are currently available.Learn more about April international
World medical care is an international medical assistance
If you are covered by World Medical Care and need to see a doctor in Lisbon, contact them to get a payment guarantee (GOP). This way, there will be no need to pay in advance, as the transaction will take place directly between Euro-center and the Alegria medical centre.
Learn more about World Medical Care